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Serene Yoga Studio

Privacy Policy 

Eden Hot Yoga Ltd, take the security and privacy of our customers very seriously.  This Privacy Policy is designed to provide you with important information about Eden Hot Yoga's use of personal data required by the EU GDPR. 

Your personal data- 

Eden Hot Yoga stores the following information about it's members:

  • Information that you provide during any voluntary or mandatory registration process (such as the first and last name, company name, email address, phone number, billing address or credit/debit card information, geographical location and industry), when you call or email or use our services will be stored by Eden Hot Yoga via our online booking software ( Mindbody Online). 

  • Information about your class attendance and membership status. 

  • Payment information that you provide to us through Mindbody Online or otherwise when you purchase some of our products or services, including credit card data. 

  • Any personal data you may provide via our medical record form. 

  • Your IP address (will be recorded by our web server when you use our website).

How Personal Data may be used - 

  • Eden Hot Yoga uses data to identify trends in popularity of our classes and membership levels. 

  • We may use this data to offer you special offers via email, if you have actively opted in to receive email notifications. 

  • Your preferences and use of email updates, recorded by emails we send you. 

Personal Data and Third Parties- 

  • Eden Hot Yoga does not and will not ever share or sell your data to any third party. 

  • As an Eden Hot Yoga member you have the right to withdraw consent for Eden Hot Yoga to hold the membership data by cancelling your membership.

  • Eden Hot Yoga does not collect data on members or potential members from any third parties. 

  • We will not disclose your personal information without your consent unless disclosure is either necessary to prevent threat to life or health, authorised or required by law, reasonably necessary to investigate a suspected unlawful activity. 

Security and privacy of your personal data - 

  • We employ technical, administrative and physical safeguards to protect the confidentiality and security of personal information. 

  • Eden Hot Yoga does not have access or visibility of any financial account information that you provide via our Mindbody Online booking system. 

  • Any payments made to Eden Hot Yoga via phone or in person are directly entered to our payment machine and are not recorded anywhere on our systems. 

  • In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA).  Such information will not be transferred out of the EEA for any other purpose. 

Momence booking app 

You can read our online booking system's privacy policy here

Where is Momence consumer data stored ? Where are Momenece backup servers located ? 


Momenece  stores all data in serves and backup servers located in the United States.  Momence has privacy shield certification which complies with GDPR regulations related to transferring data outside of the EU. 

                     for a detailed explanation of how the privacy shield requirements align with the new GDPR guidelines. 

The following Momenece auto emails are considered operational (meaning you will receive them even if you have opted out of all communication preferences) 

  • Appointment confirmation. 

  • AutoPay failed notification. 

  • Client schedule.

  • Forgot login information.

  • Gift card delivery email. 

  • Purchase receipt. 

Becoming an Eden Hot Yoga member - 

  • By signing the waiver when you become an Eden Hot Yoga member you are agreeing to Eden Hot Yoga holding personal data about you via our online booking system. 

  • By entering into this agreement, you agree to receive email notifications confirming information on your purchases, bookings, class reminders, pass expirations and cancellations. 

  • When you sign up to become a member at Eden Hot Yoga,  you need to actively opt in to receive our newsletter and promotions.  You opt out at any time by unsubscribing to any of the emails you receive. 

Eden Hot Yoga's Website 

Use of cookies- 

  • Recorded data which allows our website to recognise you and your preferred settings (cookies),  preventing you from needing to provide information on subsequent visits to the site.   Your browser can be programmed to warn you before downloading cookies, information regarding this may be found in your browser's help facility. 

  • Any personal data we collect from our website will be used in accordance with EU GDPR and all other applicable laws. 

Eden Hot Yoga's Communications- 

  • If you have actively opted in,  you will receive our bi-weekly e-newsletter with special offers.   Updates, event invitations and more in addition to occasional emails tailored to your interests/visit history.  We do our utmost to ensure these updates are relevant and we are mindful to not spam your inbox. 


Photos and videos may be taken and used by Eden Hot Yoga in our promotional material online and offline.  Please inform us if you do not wish to be photographed or filmed. 

Keeping your data safe - 

  • We keep all our active members data securely through our online booking system (Mindbody Online).  You may request to deactivate your account at anytime by contacting us at

  • If you have not attended the Eden Hot Yoga studio for 36 months,  your account will be automatically deactivated. 

Notification of changes - 

  • We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we decide to change this privacy statement in any material way,  we will notify you her and by email, so our members are always aware of the information we collect, how we use it and under what circumstances we disclose it. 

Contact - 

  • Please contact Eden Hot Yoga at any time if you have any concerns about the use of your data or would like more information regarding our privacy policy.

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